Terms of Business

Last updated: May 2026. These summary terms apply to the services Maze TS ("we", "us", "our") provides. They are supplemented by the engagement letter we agree with each client, which takes precedence if there is any inconsistency.

Our services

We provide tax and accountancy services including Self Assessment, Company Formation, Annual Accounts, Payroll, VAT Returns and Bookkeeping. The exact scope of work for your engagement will be set out in your engagement letter.

Fees

We work on a fixed-fee basis. We will agree the fee with you in advance so you know what your work will cost, and you will not be charged separately for the routine advice and support that accompanies the agreed services. Fees, payment terms and anything outside the agreed scope are confirmed in your engagement letter.

Your responsibilities

• Provide complete, accurate information and records in good time so we can meet relevant deadlines.
• Tell us promptly about anything that may affect your tax position or filings.
• Review and approve returns and accounts before we submit them on your behalf.

Our responsibilities

• Deliver the agreed services with reasonable care and skill, in accordance with applicable professional standards.
• Prepare filings based on the information you provide and submit them to the relevant authorities once approved.
• Keep you informed of what we need from you and of relevant deadlines.

Confidentiality

We treat your information as confidential and only use or disclose it as needed to provide our services or where required by law or regulation. Please see our Privacy Policy for how we handle personal data.

Liability

Nothing in these summary terms excludes liability that cannot lawfully be excluded. Any limitations or caps on our liability are set out in your engagement letter, which forms the full agreement between us.

Informational purposes only

The Website and content available within them is for informational purposes only. Neither the Website nor the content available within them constitutes professional advice, and neither should be relied upon by you or any third party, including for example to operate or promote your business, secure financing or capital in any form, obtain any regulatory or governmental approvals, or otherwise to procure services or other benefits from any entity. Before making any decision or taking any action, you should consult with professional advisers.

Changes to and availability of the Website

The Website are made available on an "as is" basis with no representation or warranty with respect to their functionality or availability and with no guarantee that they are complete, accurate, or timely nor any guarantee regarding any results you or others may obtain from their use. Access to all or parts of any of the Website may be suspended at any time without notice.

Monitoring

We may monitor use of the Website from time to time but have no obligation to do so. If and when we do monitor your use of the Website, we will do so in accordance with applicable law.

Limitation of Liability

The Website are provided for information purposes only and, to the maximum extent permitted by applicable law, Maze TS exclude all liability for any loss or damage of whatever kind and however arising in connection with your use of, or inability to use, the Website and any materials you obtain via the Website.

You acknowledge and accept that use of the Website is subject to the risks inherent in any connection and transmission on the internet, in particular in relation to security risks and vulnerabilities, technical performance and risk of interruption. Accordingly, neither Maze TS nor any Maze TS Parties are liable to you in any circumstances for any losses or damages caused by disruption or failure of internet networks or for any interruptions to or restrictions on the accessibility of the Website arising for any reason, including, but not limited to, by reason of a virus, security related vulnerability, or technical or operational failure of any nature.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE MAZE TS PARTIES DISCLAIM ALL LIABILITY AND SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS OR REVENUES, GOODWILL, WORK STOPPAGE, SECURITY BREACHES, VIRUSES, COMPUTER FAILURE OR MALFUNCTION, USE, DATA OR OTHER INTANGIBLE LOSSES OR COMMERCIAL DAMAGES, EVEN IF ANY OF SUCH PARTIES ARE ADVISED OF THE POSSIBILITY OF SUCH LOSSES, ARISING UNDER OR IN CONNECTION WITH THESE TERMS, THE SITE, THE USE OF OR INABILITY TO USE THE SAME, OR ANY OTHER SUBJECT MATTER HEREOF.

THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE MAZE TS PARTIES SHALL NOT BE RESPONSIBLE OR LIABLE TO YOU OR ANY OTHER PERSON FOR ANY ERRORS OR OMISSIONS IN THE Website; ANY INFORMATION MADE AVAILABLE THROUGH THEM; ANY DECISION MADE OR ACTION TAKEN IN RELIANCE ON THE Website OR THE INFORMATION MADE AVAILABLE THROUGH THEM; OR FOR ANY LOSS OR DAMAGES — INCLUDING CONSEQUENTIAL, SPECIAL OR SIMILAR DAMAGES — THAT ARISE OUT OF OR IN CONNECTION WITH YOUR USE OF THE Website OR ANY INFORMATION OR MATERIALS OBTAINED BY YOU VIA OR IN CONNECTION WITH THE Website.

Complaints

We aim to provide a high standard of service. If something isn't right, please contact us through our contact page or in writing to our registered office, and we will look into it promptly.

Governing law

These terms and any engagement with us are governed by the law of England and Wales, and are subject to the exclusive jurisdiction of its courts.